Leadership Coaching

Leadership means responsibility.
For decisions, for people, for direction.
And often also for situations that are far from clear-cut.

Leading with clarity, authenticity and impact

Leaders operate in a field of tension: between demands, expectations and their own standards. Between clarity and uncertainty. Between responsibility for others — and for themselves.

Coaching creates a protected space to reflect on these tensions, develop new perspectives and make decisions that feel both clear and aligned.

I support leaders in shaping their role consciously, finding orientation and developing a leadership style that feels authentic and effective.

I work both with individual leaders and with small leadership teams — for example managing director duos or founding teams.

Leadership coaching creates space to pause, reflect and gain clarity —
especially in complex and dynamic environments.

Typical topics in leadership coaching

Leadership often brings many different questions at once — and not rarely, contradictory ones.

In my coaching, topics often include questions like these:

  • gaining clarity about one’s role, leadership stance and leadership style
  • making decisions and showing up with confidence — even under pressure
  • communicating effectively, giving feedback and handling difficult conversations
  • addressing conflicts in the team or with individuals constructively
  • developing and strengthening teams while guiding them through uncertainty
  • leading in times of change and transformation
  • integrating different generations, expectations and working styles within a team
  • leading hybrid or distributed teams
  • fostering self-organisation and supporting agile collaboration
  • dealing with responsibility, workload and inner pressure
  • recognising one’s own limits and leading in a healthy, sustainable way

How I work

My approach is systemic, solution-focused and prupose-oriented.

This means:

  • We look not only at you as a person, but also at the system in which you lead — with its dynamics, expectations and tensions.
  • We focus on options for action, decisions and concrete next steps.
  • We work towards a form of leadership that feels right for you and is effective within your organisational context.

Leadership means giving direction, making decisions and taking responsibility — often in situations shaped by uncertainty.

Coaching offers space to engage with exactly that more consciously, gain clarity and actively shape your role. I combine structure with openness and create a setting in which reflection, clarity and effective action can emerge.

Leadership in the context of New Work

Leadership is changing: Organisations are becoming more dynamic, roles more fluid and expectations more diverse. Traditional leadership models — shaped by control, planning and clear top-down direction — are increasingly reaching their limits.

Today, leadership is less about defining the path for others and more about creating the conditions for people to shape it together.

Leaders find themselves navigating a field of tension: between providing orientation and enabling self-organisation, between carrying responsibility and sharing it.

Modern leadership grows where trust can develop, where people feel able to contribute and where learning becomes possible. A key foundation for this is psychological safety — the shared confidence that people can voice ideas, ask questions and acknowledge mistakes without fearing negative consequences. Where this kind of safety exists, teams grow, collaboration becomes more effective and innovation becomes possible.

At the same time, this way of leading requires new capabilities: dealing with uncertainty, tolerating ambiguity, integrating different perspectives and offering orientation without oversimplifying.

It starts with one’s own stance. Because anyone who wants to lead others must first be able to lead themselves.

Leadership coaching creates space to reflect on exactly these questions, shape your role more consciously and develop a way of leading that is clear, effective and aligned.


Frequently asked questions about leadership coaching

  • What is leadership coaching?
    Leadership coaching is a confidential, individual form of support that helps you reflect on your role as a leader, gain clarity and further develop your effectiveness.
    It focuses on the concrete challenges you face in everyday leadership — such as decision-making, communication, conflict or change processes. Leadership often comes with contradictory demands, and coaching helps you find clarity and develop your own stance within them.
  • Who is leadership coaching for?
    Leadership coaching is suitable for new and experienced leaders, managing directors, project leads and people in positions of responsibility — regardless of industry or hierarchy level.
    It can be valuable for leaders in more traditional organisations as well as in agile or hybrid working environments.
  • What topics can be addressed in coaching?
    Typical topics include clarifying your leadership role and style, making decisions under pressure, communication and feedback, difficult conversations, dealing with conflicts constructively, guiding teams through change, as well as self-leadership and managing pressure.
  • How does a leadership coaching process work?
    It usually starts with a non-binding initial conversation.
    After that, coaching takes place in 1:1 sessions or, where relevant, in a leadership team setting — in my coaching space in Munich, on-site at your organisation or online.
    Goals, duration and frequency are agreed individually.
  • How long does a coaching process take?
    The length of the process depends on your specific concerns and goals.
    Some topics can be clarified in just a few sessions, while others benefit from longer-term support. The process is always tailored individually.
  • What qualifications do you bring as a coach?
    Coaching is not a legally protected professional title, which makes solid training all the more important.
    I hold a Master’s degree (M.A.) in Business Coaching & Change Management as well as further qualified training in coaching, organisational development and mediation. I combine this professional foundation with many years of practical experience in different organisational contexts..
  • Do you offer leadership coaching in English?
    Yes, leadership coaching is available in both German and English.
  • Is the coaching in person or online?
    Coaching can take place in person in my coaching room in Munich, on-site at your organisation or virtually.We decide on the format flexibly, depending on your needs and context.
  • What is the difference between leadership coaching and business coaching?
    Leadership coaching is a specific form of business coaching with a clear focus on the leadership role.
    It centres on responsibility for people, decision-making and concrete leadership situations within an organisational context.
  • Do you only work with individual leaders or also with teams?
    I work both with individual leaders and with small leadership teams — for example managing director duos or founding teams.
    In these settings, the work often focuses on shared alignment, role clarity and decision-making processes.


What the KAOS-clients say:

“Teamwork is an essential element of police work. KAOS has been instrumental in helping us expand our teamwork to extend cooperation with external partners. Despite language and cultural differences, we have succeeded in initiating a trend-setting prevention project with refugees.”

Andreas Franken | Press Officer- Munich Police Department

"Since the company was founded in 2014, KAOS has been an indispensable partner who supports us in every step of our development. Our annual team coaching is always a highlight, where we develop personally and as a team. This is mainly due to the structured and equally personable approach of our favorite coach, Katrin."

Sophia Simon | Managing Director - accu:rate GmbH

„Thank you for helping this team unlock a situation that seemed hopeless. Your level of empathy, your capacity to listen and read systems without judgement is very impressive. You are excellent at what you do and I have learned a lot looking at you. Keep your heart warm and open, it makes this world a better place!"

Soraya Ferahita | Airbus BizLab

"I have valued the collaboration with Katrin and the KAOS team for many years. I do team coaching with KAOS several times a year with my team. Especially in a startup like UNIO, the team is the most important and valuable asset for the success of the company."

Katrin Bacic | CEO - UNIO Enterprise

"Katrin has been an integral part of our central leadership onboarding program for many years. Through her excellent, empathetic, and audience-focused facilitation, she plays a key role in shaping a positive first impression and consistently impresses with her open and warm personality. Over time, our collaboration has developed into a relationship of deep trust with a friendly yet highly professional spirit – by now, it truly feels as though Katrin is already part of our team."

Constanze Brückner | Head of HR Development - Korian Deutschland GmbH

"The outcome of our virtual team coaching workshops was excellent, in some cases even better than in person. In addition to the professional excellence of the trainer, this also requires good technical preparation and practiced handling of the technology during the coaching. Both are the case with Katrin Ostermeier. Another advantage: the organization and logistics of the events were much more time-saving in comparison.”

Johanna Krichling | Leiterin Versicherungsbetrieb-Service - ADAC Versicherung AG

"For me, employee development and team coaching are key to company success. After team days or individual coaching with Katrin from KAOS, we feel like we have more power and positive energy in the company. Thank you for the great support!"

Georg Langner | CEO - IEA International Trading GmbH

"Katrin is not only a first-class moderator, but also an inspiring source of inspiration. Her ability to manage creative group processes has helped us to release potential and use collective intelligence. Her coaching is flexible and accurate - exactly what we need to be even more successful with enna in the future."

Georg Langner | CEO - IEA International Trading GmbH

"For me, coaching works best on a concrete case. The external 1:1 coaching at KAOS is the perfect tool for me when I'm stuck in a dead end - Katrin is extremely flexible and gives me the right impulses for every question."

Philipp Besser | Director Business Development - QPLIX GmbH

"Once again, a big compliment! Your moderation, commitment and especially your personality made the event fly. I really enjoyed following your moderation."

Isabelle Bettmer | Managing Director - placebotheater

"KAOS are one of the best I have ecountered!
Exhausting, yes... But very effective.
In 15 years at Airbus, I have never had this level of connection with my colleagues, also considering that it is a team with 4 different locations!!!
Now yes, we are a team! Winning team!"

Pedro Luzon | Airbus BizLab
Als Business Coach begleite ich Menschen im beruflichen Kontext dabei, Ressourcen zu erkennen und Potenziale freizusetzen.